How to reset AirPods and AirPods Pro
iPhone or iPad users
- Place your AirPods or AirPods Pro on its charging case. Make sure the case lid is closed. After 30 seconds, open the lid of your case to connect to your iPhone or iPad. On either device, go to Settings > Bluetooth and tap the blue “i” icon next to your AirPods. If you don’t see your AirPods in Settings > Bluetooth, go to the next step. Tap Forget This Device and tap again to confirm. Open the lid and press and hold the button on the back of the case for about 15 seconds. Wait until the status light flashes amber and then white.
Android device users
Make sure the case lid is closed.
If you don’t see your AirPods in Settings > Bluetooth, go to the next step.
Wait until the status light flashes amber and then white.
Go to Settings > Connected Devices. Hit the cog icon next to your AirPods or AirPods Pro. Tap Forget and then Forget device to confirm.
